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Heidi Chico
The Wittern Group
President
8040 University Blvd.
Des Moines, Iowa 50325
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Dear Heidi,
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Yesterday I was once again
reminded of the superb quality of your equipment. I was preparing machines for placement on
account and I was fascinated at the ease of which it went.
Karen and I appreciate all
you and your company have done and are doing for us. Not only have you
been gracious in your personal attention to our account and our needs, you have
backed this up with a stellar performance in equipment and the ability to
finance that equipment.
Since purchasing all USI
equipment nearly two years ago our service calls have dropped from 10 a day to
one every two to three weeks. This is no exaggeration but an actual
fact. I actually had to let my maintenance man go for lack of work.
The performance of USI equipment is superior to other makes I have used in the
past as demonstrated by the drastic reduction in service calls. I was an
avid user of the same make of equipment for 20 years. I was skeptical at first
to change over but I have since been very glad I did. It has been a
win-win situation for all, including the crucial component - the end user.
After field experience with USI equipment I can attest to the fact that a lot
of thought and engineering has gone into the production of these new
items. This has resulted in larger sales volume for us due to the
acceptance of the money and to the delivery of the product.
Again, thank you for
generous spirit and your quality craftsmanship.
Sincerely,
James and Karen Owens
Enterprise Vending, Inc.
PO Box 608
Chatsworth, GA 30705